FAQ's

ABOUT THE BRAND

What makes Epic & Epoch different?

Epic & Epoch is a story-driven streetwear brand. Every piece is built around emotion, culture, and identity not just graphics. We create premium oversized essentials that carry meaning.

What is the Tamheed collection?

Tamheed is our current collection, made up of three separate concepts: Sohni Mahiwal, Pind di Yaad, and Benaam Shehr. Each piece tells its own story while coming together under one beginning.

Are your pieces limited?

Yes. Our collections are released with intention, and some pieces may not be restocked once sold out.

PRODUCT & SIZING

What fit are your t-shirts?

Our tees are designed in an intentionally oversized silhouette with broader shoulders and a relaxed chest. The fit is structured, comfortable, and unisex.

What fabric do you use?

Our oversized tees are made from 220 GSM heavyweight cotton terry. The fabric is 100% cotton, soft to the touch, breathable, and built for a premium everyday feel.

Are your products unisex?

Yes. All our current tees are designed to be worn as unisex pieces.

How do I choose the right size?

We recommend checking the size chart before placing your order. If you prefer a slightly closer fit, size down. If you want the full intended oversized look, go with your usual size.

SHIPPING & DELIVERY

Do you deliver all over Pakistan?

Yes, we currently deliver across Pakistan.

Do you offer international shipping?

Not at the moment. We are currently focused on Pakistan, but international shipping is part of our future plan.

How long does delivery take?

Orders are typically delivered within 3–7 working days, depending on your location.

RETURNS & EXCHANGES

Can I exchange my order?

Do you offer refunds?

We do not offer refunds unless the item delivered is incorrect or damaged. If there is an issue with your order, reach out to us and we will review it.

What if I receive a damaged or wrong item?

If your order arrives damaged or incorrect, please contact us as soon as possible with your order details and clear images, and we will help resolve it.

CARE & USAGE

How should I wash my t-shirt?

Machine wash cold, do not bleach, and tumble dry low. For better longevity, wash inside out and avoid harsh heat.

SUPPORT

How can I contact Epic & Epoch?

You can reach us through our contact page or through our official social channels for any questions related to sizing, orders, or general support.